Content changes
Keep services, team details, prices and important notices accurate as the organisation changes.
Website care · United Kingdom
Keep it current.
Keep it working.
Practical ongoing care for organisations that want someone familiar with their website available when updates and routine checks are needed.
01 — Ongoing care
A website should not be forgotten after launch.
Routine confidence
Check key pages, enquiry forms and performance so obvious problems do not go unnoticed.
Someone to contact
A direct route to the person familiar with the website when help or advice is needed.
02 — What care means
Useful support, clearly defined.
Small content updates
Reasonable changes to existing words, links, contact details and supplied images within the monthly allowance.
Routine website checks
Key pages, links and general availability reviewed at the frequency included in the plan.
Enquiry form testing
The main form journey checked to confirm submissions are reaching the intended destination.
Performance review
Obvious performance changes and avoidable page-weight issues identified.
Priority assistance
Care clients receive a clearer support route and response target during normal working days.
03 — Monthly plans
Choose the level of involvement.
The appropriate plan depends on how often the website changes and how important rapid assistance is to the organisation.
For a small website that changes occasionally and needs a dependable point of contact.
- Up to 30 minutes of small updates
- Monthly key-page check
- Monthly enquiry-form test
- Email support
- Unused time does not roll over
For an active business website requiring more frequent attention and quicker assistance.
- Up to 60 minutes of small updates
- Fortnightly key-page check
- Monthly enquiry-form test
- Basic performance review
- Priority email support
For a larger website or organisation with regular changes and more involved requirements.
- Up to 120 minutes of agreed updates
- Fortnightly website checks
- Form and key-journey testing
- Performance review
- Priority support route
Clear boundaries
What is not included.
Response targets apply during normal UK working days and are not guaranteed restoration times. Monitoring and maintenance reduce risk but cannot promise uninterrupted availability or absolute security.
New pages or features
Designing substantial new sections, functions or integrations is quoted separately before work starts.
Unlimited changes
Each plan includes a defined time allowance. Additional time is agreed and priced before it is used.
Third-party charges
Domains, hosting upgrades, paid licences and external services remain separate unless expressly included.
Emergency cover
The plans are not a round-the-clock incident-response or guaranteed uptime service.
Content production
Extensive copywriting, photography, video and complex image work require a separate scope.
Unrelated systems
Support covers the agreed website—not general computers, email accounts or third-party business software.
04 — Getting started
A simple support handover.
- 01Review
Website, hosting and current setup.
- 02Agree
Plan, boundaries and contact route.
- 03Prepare
Access and initial checks.
- 04Support
Regular care begins.
Common questions
Before choosing care.
Do I have to sign a long contract?
No long-term lock-in is required. Plans run monthly, with the notice period and payment arrangements confirmed before support begins.
Can you care for a website you did not build?
Possibly. The website and its access arrangements must be reviewed first. Any existing problems or required setup work will be explained before a plan begins.
What counts as a small update?
Typical examples include changing existing text, contact information, links or supplied images. New layouts, pages, functionality and extensive content are separate project work.
Does unused update time carry over?
No. The monthly allowance reserves availability for that month and does not accumulate. This keeps support capacity predictable for every care client.
Can I request work outside my allowance?
Yes. The additional scope and price will be agreed before the work is undertaken.
Keep the website supported
Want a reliable person to contact after launch?
Share the website address and the kind of support you expect. You will receive a recommendation for the most proportionate plan.
Discuss website care ↗